Proficenter Assist — Digital Assistant Workspace
A role-driven digital assistant for a training and career centre — one workspace covering programs, advisors, employer requests and certificate packs, with the assistant grounded in approved operational context.
Pavel's role: Business & Solution Architect, end-to-end delivery
§ How it works
The assistant does not replace advisors or coordinators — it prepares the next action. Requests are parsed into structured intents (fill a workshop slot, offer an open advisor slot, prepare a completion pack) with placeholders instead of personal data, so the operator stays in control.
Evidence boundary
Screens are shown in presentation mode: conversations and records are illustrative and contain no learner data.
Screens from Proficenter Assist — presentation mode, no live calls.


